We know you’re excited to get your order. At Pet Brightest Solutions., we work hard to get your items to your doorstep as fast as possible.

Where We Ship?

We ship to most countries, including the United States, Canada, the UK, and many others. If your country shows up at checkout, we ship there.

How Long Shipping Takes?

Once your order is placed, we need 1 to 3 business days to process it. After that, shipping usually takes:

→ 7 to 15 business days for most countries
→ Sometimes faster, sometimes slower, depending on where you live

Please remember that weekends and holidays don’t count as business days.

Shipping Costs?

Shipping fees are shown at checkout. Sometimes we offer free shipping on certain items or during special promotions. If your order qualifies, you’ll see it before you pay.

Tracking Your Order?

As soon as your order ships, we’ll email you a tracking number. You can use it to see where your package is and when it will arrive. Please give the tracking info 2 to 5 days to update after shipping.

Delays?

Shipping may be delayed by customs, bad weather, or busy holiday seasons. We do not control these delays, but we’re always here to help if your order takes too long.

Wrong Address?

Make sure your shipping address is correct before you place your order. If the address is wrong and the package gets lost, we cannot reship or refund. If you catch the mistake early, let us know right away. We might still be able to fix it.

Lost or Stuck Orders?

If your tracking shows no updates for 20 business days or more, reach out to us. We’ll look into it and make it right.

Need Help?

Got questions about your shipment? Just contact us. We’ll help you find answers fast.